We offer free standard shipping worldwide.

Delivery usually takes about 1 - 3 working days for Hong Kong orders, and 5 - 14 working days for international orders.

An order confirmation email will be sent to you immediately after you have placed your order. All orders will be picked and packed from our warehouse within 1 - 3 working days from the day your order was received. You will receive a second email with the tracking information once your order has been dispatched from our warehouse.

Eqrum will not be held liable for any customs/duties/taxes related fees that might be incurred from international orders. These fees are the responsibility of the buyer.

Please do not hesitate to get in touch with us at support@eqrum.com if you have any questions.